- Hello, As the owners of Sloan's Woodshop - David & Rhonda Sloan - we would like to thank you for checking out our web site. We are a family owned and operated business. Our number one goal is Customer Service. Most of our orders are shipped within 24 hours of receipt. When you contact us you will talk to more than just an order taker. We know & use the products we sell, we also own and use scroll saws. We offer high quality scroll saw woods and accessories at prices we think you will find attractive. If your not happy with our products in anyway, Please let us know so we can make it right. Satisfaction Guaranteed !! We take care in packing each order. We want it to arrive undamaged as much as you do. We have only had 2 claims for damage in 10 years !!! We keep our overhead low, we don't use flashy catalogs or have a super nice storefront. (we see no reason to have you pay for all of that, wood cost enough as it is.) We do not ship outside of the US. We do not offer online ordering. Listed below you will find info about how to order our products. If you have any questions about our products or shipping methods please give us a call we are here to help.
- Thanks, David & Rhonda Sloan
Ordering by Phone - Call us on our Toll Free Order Line at 1-888-615-9663. We are here Monday thru Friday 9am-4pm, and on Saturday 9am-1pm Central Time. We are closed on Sunday as well as all major holidays. We accept Visa, MasterCard & Discover.
Ordering by Fax - You may fax us your order 24 hours a day. Just print out and fill in our order form completely. Please include a phone number is case we have questions about your order. Our fax number is 1-615-453-0507. We accept Visa, MasterCard & Discover.
Ordering by Mail - Send a completed order form to: Sloan's Woodshop - 3453 Callis Road - Lebanon, TN 37090. Please include a phone number is case we have questions about your order. You can pay by check, money order, or credit card. We accept Visa, MasterCard & Discover. Credit card customers please include, card number, expiration date, and signature. Tennessee residents must add 9.25% sales tax. All returned or NSF checks will have an additional service charge of $20.00.
Shipping - We ship most orders within 24 hours of receipt. We use UPS for most shipments. They do require a street address, No PO Boxes Please. Sorry No COD's. We do provide insurance for all shipments.
- Shipping charges for the 48 contiguous states only are as follows:
- $00.00 - $40.00 add $6.50
- $40.01 - $60.00 add $8.00
- $60.01 - $80.00 add $10.00
- $80.01 and over add 15%
Shipments to Alaska, Hawaii, Puerto Rico, APO and other military addresses. Will be charged actual shipping charges and will be shipped via the US Postal Service by Priority Mail or Air Parcel Post. The largest piece of wood we can ship is 12"x24". Please call for actual shipping charges.
We are sorry but we no longer ship outside of the US In the past we had many problems arise with shipments going to Other Countries. We have found we can't rely on the different postal services to get the packages from us to you in a timely matter.
Click the image on the below to get a full size printable order form, it is a PDF file. Use your back button to return here.
At this time - We only ship to the USA
Return Policy - Satisfaction Guaranteed !!! If you are not completely satisfied please call us for return instructions. Return request must be made within 30 days of invoice. We will be glad to exchange, credit, or refund the amount upon receipt of the merchandise. Shipping Charges are not refundable. Returns can not be accepted unless in original, resalable condition. All merchandise returned must be shipped prepaid. Books, Patterns, and other Copyrighted Materials can not be returned. We reserve the right to charge a restocking fee for non-defective merchandise. Please call us before making any type of return so the process will happen without any problems.